Giving and Receiving Feedback Course

This giving and receiving feedback course is designed for agencies, departments, and organisations seeking to build staff capability in constructive communication.

Delivered as a half-day workshop either face-to-face or online, the program helps participants develop the confidence and skills to make feedback a positive driver of workplace culture.

workplace feedback training session mcmillan

Who this giving and receiving feedback training is for

This giving and receiving feedback training is designed for workplace teams that want to improve communication, strengthen professional relationships, and build confidence in feedback conversations.

It suits agencies, departments, managers, team leaders, supervisors, and staff who need practical skills to give and receive feedback in a constructive and respectful way.

This half-day workplace program focuses on practical feedback skills that participants can use immediately in their roles. Topics are tailored to your workplace context and can be delivered face to face or online.

Course Outline

  • The role and value of feedback in workplace communication.

  • What makes feedback constructive and useful.

  • Giving feedback with clarity, confidence, and respect.

  • Receiving and seeking feedback to support growth.

  • Managing defensive responses and difficult conversations.

  • Creating a workplace culture that values feedback.

What you'll learn in this course

By the end of this giving and receiving feedback course, participants will be able to give feedback clearly, receive feedback professionally, and use feedback to improve performance and working relationships.

They will also learn how to prepare for feedback conversations, respond to difficult reactions, and build a more open workplace feedback culture.

How this feedback training is delivered

McMillan delivers this feedback training as a half-day program for workplace groups, either on-site or online.

Each workshop is tailored to your agency, department, or organisation so examples and activities reflect real workplace situations.

    • Consultation and design fee: $1,200 +GST.

    • Half-day face-to-face workshop: $3,200 +GST.

    • Half-day interactive online workshop: $3,000 +GST.

    • Recommended maximum group size: 18 participants.

Why organisations choose McMillan for feedback training

McMillan’s giving and receiving feedback training is practical, group-based, and designed for real workplace application.

Organisations choose McMillan because the training is tailored, facilitator-led, and focused on improving communication, trust, and performance.

    • Group-focused training for workplace teams.

    • Flexible delivery online or face to face.

    • Practical outcomes linked to real workplace scenarios.

    • Experienced facilitators supporting APS and corporate capability development.

Frequently asked questions

This course is designed for workplace groups, including agencies, departments, managers, team leaders, supervisors, and staff who want to strengthen feedback skills at work.

Yes. McMillan delivers this giving and receiving feedback course as either a face-to-face workshop or an interactive online program.

Up to 18 participants can attend each session. For larger groups, McMillan recommends running multiple sessions to maintain engagement and learning quality.

No. This course is designed for workplace groups rather than individual public enrolments.

This course is delivered as a half-day workshop for workplace groups, either face-to-face or online.

Yes. Each program is tailored to your workplace context so the examples, activities, and discussions are relevant to your agency, department, or organisation.

Yes. Many organisations choose to run multiple sessions. The consultation and design fee is only charged once, no matter how many times the program is delivered.

You may also be interested in

McMillan offers a range of related workplace training programs to support communication, leadership, and people development.

Request a quote for workplace feedback training

Bring this giving and receiving feedback course to your workplace to strengthen communication, improve feedback culture, and build staff confidence.

McMillan delivers tailored feedback training for agencies, departments, and organisations across Australia, either face-to-face or online.

Contact us to request a quote and schedule training for your team.

Team members in discussion during workplace feedback training
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