Workplace Communication Skills Course

Strong communication is the foundation of effective teamwork and leadership.

In this one-day workshop, participants learn how to communicate with clarity, listen actively, and adapt their style to different people and situations.

Through discussion, practice, and feedback, they’ll gain the confidence to handle challenging conversations and strengthen collaboration across the workplace.

Professionals in a group discussion during a workplace communication training session.

Why Choose McMillan’s Workplace Communication Skills Course

McMillan’s Workplace Communication Skills Course helps teams and leaders improve clarity, confidence, and collaboration in everyday workplace conversations.

    • Group-focused training: Designed exclusively for workplace groups — ideal for teams, leaders, and client-facing professionals.

    • Interactive delivery: Delivered face to face or online with facilitator-led discussion, paired activities, and real communication practice.

    • Practical outcomes: Participants learn frameworks and techniques to handle feedback, active listening, and challenging conversations.

    • Experienced facilitators: Delivered by communication specialists who connect theory with workplace realities and team dynamics.

    • Customisable content: Tailored to your organisation’s culture, communication goals, and leadership capability framework.

Workshop Overview

  • Explore what effective communication looks like in modern workplaces

  • Understand how communication impacts collaboration and team outcomes

  • Learn frameworks for clear messaging and active listening

  • Practise giving and receiving constructive feedback

  • Build confidence in managing difficult or high-stakes conversations

  • Create personal strategies to improve clarity, empathy, and influence at work

Fees & Delivery

McMillan’s Workplace Communication Skills Course is delivered to workplace groups as a half-day program.

    • Consultation and design fee (one-off per program): $1,200 + GST
      (only payable once, even if the program is delivered multiple times)

    • Half-day workshop delivery (face to face in Canberra): $3,200 + GST

    • Half-day workshop delivery (live online via Microsoft Teams): $3,000 + GST

Programs are priced for workplace groups, with a recommended maximum of 18 participants to ensure active discussion and practice.
Each delivery can be tailored to reflect your organisation’s communication goals, team context, and capability priorities.

Frequently Asked Questions

This workshop is ideal for workplace teams, leaders, and professionals who want to strengthen their communication, feedback, and collaboration skills.

Yes. The content and examples can be tailored to reflect your organisation’s communication culture, challenges, and capability framework.

We recommend up to 18 participants per session to ensure effective discussion, interaction, and skills practice.

Yes. The workshop can be delivered face to face or live online via Microsoft Teams. Both formats include facilitator-led discussions, paired activities, and group reflection.

No. This is a professional development workshop, not a nationally accredited qualification. McMillan also offers accredited programs such as the Certificate IV and Diploma of Leadership and Management.

Yes. Many organisations choose to run multiple sessions. The consultation and design fee is only charged once, no matter how many times the program is delivered.

Book McMillan’s Workplace Communication Skills Course

McMillan makes it simple to strengthen communication and collaboration across your organisation.
Our Workplace Communication Skills Course is:

    • Agile: Delivered face to face in Canberra or live online via Microsoft Teams.

    • Effective: Builds practical communication skills that improve teamwork and workplace relationships.

    • Tailored: Adapted to your organisation’s culture, challenges, and learning priorities.

    • Supported: Facilitators guide participants through real workplace scenarios and feedback practice for lasting results.

Bring this half-day workshop to your workplace and see immediate improvements in clarity, confidence, and collaboration.

Two colleagues practise communication and feedback in a coaching-style conversation.
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