Certificate IV in Human Resource Management (BSB40420)

Human Resource Management Certificate IV in Canberra

The Certificate IV in Human Resource Management (BSB40420) builds the practical skills needed to support core HR functions in the workplace — including recruitment and onboarding, performance support, workplace relations, and HR compliance. It suits people working in, or moving into, HR support roles across private and public sector organisations. Training.gov.au+2My Training+2
Participants complete the course live online during daytime hours, with trainer-led sessions and assessments based on real workplace tasks and evidence.
Eligible ACT private sector trainees can study for $1,500 under Skills ACT funding (normally $4,950).

Why Choose This Human Resource Management Course

  • Skills ACT funded places: Eligible ACT private sector trainees pay $350 for this nationally recognised qualification (normally $4,950). 

  • Canberra-based delivery: Designed for ACT workplaces, with options for individual enrolments or employer groups.

  • Workplace-based assessments: Tasks and evidence come from real HR work — recruitment support, onboarding, performance processes, and workplace compliance. 

  • HR support focus: Ideal for people working in, or moving into, HR officer or coordinator roles who need solid, practical foundations. 

  • Nationally recognised outcome: Graduate with the BSB40420 Certificate IV in Human Resource Management under the AQF.

Who This Program Is For

This qualification suits professionals who are working in, or moving into, HR support roles and want a practical, nationally recognised foundation in human resource management.

Private sector

ACT employees in HR support, administration, or people-focused roles who want a subsidised HR qualification through Skills ACT.

APS and Public Sector

APS and government staff seeking a structured, nationally recognised program to strengthen HR practice, workplace relations knowledge, and compliance skills.

Employers

Canberra employers building HR capability in teams — including HR officers, coordinators, and managers with people-responsibility.

This program builds practical HR capability across sectors and supports clear, workplace-ready outcomes. Participants develop the skills to support recruitment and onboarding, contribute to performance and workplace relations processes, and apply HR compliance in day-to-day work. The course strengthens communication and documentation skills needed to work confidently with staff, managers, and stakeholders.

Course Structure – Certificate IV in Human Resource Management (BSB40420)

This qualification includes 12 nationally recognised units — 6 core and 6 electives. Electives are selected to match participant roles and workplace context, in line with the training package rules (including elective group requirements).

Core Units

  • BSBHRM411 Administer performance development processes
  • BSBHRM412 Support employee and industrial relations
  • BSBHRM413 Support the learning and development of teams and individuals
  • BSBHRM415 Coordinate recruitment and onboarding
  • BSBHRM417 Support human resources functions and processes
  • BSBWHS411 Implement and monitor WHS policies, procedures and programs

Elective Units

  • BSBHRM414 Use human resources information systems
  • BSBHRM416 Process payroll
  • BSBCMM411 Make presentations
  • BSBOPS405 Organise business meetings
  • BSBTWK401 Build and maintain business relationships
  • BSBTWK301 Use inclusive work practices

Course Delivery and Support

Choose the delivery option that best fits your work schedule:

Online with Coaching Support
Start anytime and study at your own pace. You’ll work through interactive e-learning modules and receive one-on-one guidance from a McMillan coach.

Employer Group Training
Designed for ACT employers who want to build leadership capability within teams. Programs can be delivered live online or face-to-face at your workplace. Group projects encourage collaboration and shared learning.

Duration
Typical completion time is around 12 months, depending on prior experience and workplace support.

The Certificate IV in Human Resource Management is nationally recognised under the Australian Qualifications Framework.

Assessments emphasise practical application in managing workplace systems and processes to achieve operational goals:

  • Workbooks and short knowledge checks

  • Presentations, case studies, and role plays

  • Workplace projects

  • Third-party reports verified by an employer

To successfully complete this qualification, learners must demonstrate competence in all required units.

Role Requirement:

    • Participants should be currently employed in a role where they can access real HR tasks and workplace evidence. This may include HR support, administration, payroll, or team coordinator duties. Participants need a workplace contact who can verify evidence for assessment.

Technical Requirements:

    • A computer with internet access and a smartphone with video and webcam capabilities are essential for course participation.
Recommended
    • Experience: Prior experience managing teams or overseeing business operations is advantageous but not mandatory.
    • Communication Skills: Strong written and verbal communication skills will enhance your learning experience.
    • Educational Background: Completion of Year 12 or a Certificate III level qualification is recommended.
    • Motivation: The drive to learn independently will significantly benefit your progress in this course.

For additional details on admission criteria and technology requirements, please refer to our Participant Handbook.

Skills ACT Funded Rate
Eligible private sector employees in the ACT can complete this course for $1,500 per participant under the Skills ACT Australian Apprenticeships program.

Standard Fee (Fee for Service)
For participants not eligible for ACT funding — including APS and government employees — the course fee is $4,950 (incl. GST).

Payment Options

  • Individual enrolments: upfront capped at $1,500, with the balance paid in instalments.

  • Employer-sponsored enrolments: invoiced directly to the organisation.

This ensures compliance with ASQA’s $1,500 upfront payment cap while giving employers cost certainty.

McMillan provides an inclusive and supportive learning environment.
Learners can expect:

  • Trainer support within two business days via the LMS

  • Technical and study assistance

  • Adjustments for disability, health, or personal circumstances

  • Culturally safe learning and support for First Nations participants

Participants learn to manage personal and professional priorities to maintain performance and wellbeing in demanding roles.

  • Reliable IT access and internet connection

  • Consistent study time alongside work responsibilities

  • Ability to provide workplace evidence for assessment

  • Recognition of Prior Learning (RPL): allows existing workplace skills and knowledge to be assessed against qualification requirements, reducing study load.

  • Credit Transfer: Apply equivalent units completed with another RTO toward this qualification.

Graduates may move into or strengthen roles such as:

  • Human Resources Officer

  • Human Resources Coordinator

  • HR Administrator / HR Assistant

  • Payroll Officer

These outcomes depend on workplace context and performance. No job outcomes are guaranteed.

HR professional reviewing recruitment and staff records in Canberra office

Certificate IV in Human Resource Management online course

Take the Next Step in Building HR Capability

The Certificate IV in Human Resource Management online (BSB40420) is a nationally recognised qualification that builds practical HR skills for people working in, or moving into, HR support roles.

For ACT private sector employers, eligible trainees can complete this program at a subsidised fee of $1,500 per participant. For APS and public sector agencies, it provides a structured pathway to strengthen HR practice, recruitment support, workplace relations knowledge, and compliance skills.

Contact McMillan Staff Development to discuss enrolments for individuals or workplace groups in Canberra.

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Complete this quick form to check your eligibility and receive course details. We’ll get back to you within one business day. No obligation — just information.
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