This Giving and Receiving Feedback course is designed for agencies, departments, and organisations seeking to build staff capability in constructive communication. Delivered as a half-day workplace program either face-to-face or online, it helps participants develop the confidence and techniques needed to make feedback a positive driver of workplace culture.
McMillan’s Giving and Receiving Feedback course provides staff with practical skills to give, seek, and respond to feedback in ways that strengthen trust, collaboration, and performance.
Group-focused training: Designed exclusively for agencies, departments, and organisations — not for individual enrolments.
Flexible delivery: Available on-site or as an interactive online workshop, with breakout activities and facilitator support.
Practical outcomes: Staff practice feedback skills in real workplace scenarios.
Trusted partner: McMillan has decades of experience supporting capability development across the APS and corporate sectors.
The role and value of feedback in workplace communication
What makes feedback constructive and useful
Giving feedback with clarity, confidence, and respect
Receiving and seeking feedback to support growth
Managing defensive responses and difficult conversations
Creating a workplace culture that values feedback
By the end of the workshop, participants will be able to:
McMillan’s Giving and Receiving Feedback course is delivered to workplace groups as a half-day program.
Consultation and design fee (one-off per program): $1,200 +GST
(only payable once, even if the program is delivered multiple times)
Half-day workshop delivery (face to face): $3,200 +GST
Half-day workshop delivery (interactive online workshop): $3,000 +GST
Programs are priced for groups, with a recommended maximum of 18 participants for optimal engagement. Each delivery is tailored to reflect your agency or department’s workplace context, ensuring examples and activities are directly relevant.
Workplace groups from agencies, departments, or organisations that want to strengthen staff capability in giving, seeking, and using feedback. This is not a program for individual enrolment.
Yes. The program can be run as a live virtual workshop. Online delivery is interactive, activity-based, and supported by a facilitator — not a passive webinar.
We recommend a maximum of 18 participants per workshop. This ensures active engagement and personalised feedback for every participant.
Yes. Each delivery includes a one-off consultation and design process to ensure activities, examples, and case studies reflect your workplace context.
Yes. Many organisations choose to run multiple sessions. The consultation and design fee is only charged once, no matter how many times the program is delivered.
McMillan makes it simple to strengthen communication capability in your agency, department, or organisation. Our Giving and Receiving Feedback course is:
Agile: Delivered face to face or online to fit your team’s schedule.
Effective: Practical outcomes that translate directly into workplace communication.
Tailored: Content and examples aligned to your workplace’s context and priorities.
Supported: Our facilitators guide participants through real scenarios for lasting results.
Bring this half-day workshop to your workplace and see immediate improvements in feedback culture, collaboration, and staff confidence.
Contact McMillan Staff Development to arrange a tailored quote and schedule.
