Nationally recognised training for APS, ACT and corporate teams

Workgroup delivery, contextualised to your workplace. Based in Canberra, delivered nationally.

RTO 88187 · Delivering since 2009 · 5,000+ students trained

What we deliver

Nationally recognised training and practical workshops, delivered to your team.

Qualifications

Nationally recognised qualifications across Government, Leadership and Management, Human Resources, and Project Management. Delivered as closed-cohort workgroups.

View nationally recognised qualifications →

Short Courses

Focused workshops for APS and corporate teams — leadership, communication, writing, and workplace performance. Delivered in Canberra or live online, half-day to two-day formats.

View short courses and workshops →

Who we deliver for

Three audiences, one delivery discipline.

1

APS agencies

Nationally recognised APS qualifications and workgroup training for Commonwealth agencies. Contextualised to your agency’s work — values, legislation, processes, leadership, and risk.

How agencies engage us →

2

ACT private sector employers

Nationally recognised BSB qualifications available as ACT-funded traineeships for eligible staff. New Worker rates start from $350 for a Diploma, or delivered fee-for-service where funding doesn’t apply.

Read about ACT User Choice funding →

3

Corporate teams

Fee-for-service workgroup delivery for private sector employers across trades, professional services, healthcare, hospitality, and community services. Every program contextualised to your team’s work.

Talk to us about your team →

How we deliver

Evidence-based training grounded in adult learning principles, applied consistently to every engagement.

1. Initiate

Confirm outcomes, audience, schedule, and success measures.

2. Design and tailor

Shape content and scenarios to your workplace.

3. Deliver

Interactive, practical sessions online or in-person.

4. Evaluate and close

Capture feedback, measure impact, document improvements.

Why McMillan

  • Family-run since 1989 — training Australian workplaces for over 35 years, and a registered training organisation since 2001
  • Trusted by public and private sector employers — including Commonwealth agencies, ACT Government departments, and private sector organisations — see the range of organisations we’ve worked with
  • Every program contextualised — no off-the-shelf delivery
  • Owner-operator RTO — the person you talk to is accountable for delivery
  • Canberra-based with national reach — face-to-face in the ACT, live online anywhere

Featured qualifications

Four of our most-requested qualifications. Browse the full range on our qualifications page.

Certificate IV in Leadership and Management

BSB40520 · Emerging leaders and team leaders. ACT-funded traineeship available.

View qualification

Diploma of Leadership and Management

BSB50420 · Managers leading teams and operations. ACT-funded traineeship available.

View qualification

Certificate IV in Government

PSP40122 · Early career APS staff and career-starter program participants.

View qualification

Diploma of Government

PSP50122 · APS4 and above stepping into leadership and complex APS practice.

View qualification

Let’s Talk About Your Training Needs

Looking to upskill your team, explore our qualifications, or check funded eligibility? Tell us who you are and what you’re after — Ben McMillan or Lauren McMillan will get back to you within one business day.

Prefer to call? Phone us on (02) 6230 0266.

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