Certificate IV in Leadership and Management (BSB40520)

Leadership and Management Certificate IV in Canberra

The Certificate IV in Leadership and Management (BSB40520) builds the practical skills supervisors and emerging managers need to lead small teams, communicate with influence, and manage day-to-day operations.

Participants complete the course live online during daytime hours, with assessments based on real workplace tasks.

Eligible ACT private sector trainees can study for $350 under Skills ACT funding (normally $4,950).

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Why Choose This Leadership and Management Course

  • Skills ACT funded places: Eligible ACT private sector staff pay $350 for this nationally recognised qualification.

  • Canberra-based delivery: Designed for ACT workplaces. Options for individuals or employer groups.

  • Live online daytime training: Trainer-led workshops that fit standard work hours.

  • Workplace-based assessments: Every task links to your real role and team.

  • Supervisor-level focus: Ideal for team leaders preparing for bigger responsibilities.

  • Nationally recognised outcome: Graduate with the BSB40520 Certificate IV under the AQF.

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Who This Program Is For

This qualification suits professionals who are stepping into, or already working in, supervisory roles.

Private sector

ACT employees who want a funded leadership qualification through Skills ACT.

APS and Public Sector

APS and government staff seeking a structured, nationally recognised program to strengthen supervision and management skills.

Employers

Canberra employers building frontline leadership capability across teams.

This program develops leadership capability across sectors and supports clear, practical workplace outcomes. Participants build emotional intelligence to increase self-awareness and enhance team performance. The course develops communication skills to present and negotiate persuasively in complex workplace settings.

Course Structure – Certificate IV in Leadership and Management (BSB40520)

This qualification includes 12 nationally recognised units — 5 core and 7 electives. Electives are selected to match participant roles and workplace context. This qualification includes 12 nationally recognised units — 5 core and 7 electives. Electives are selected to match participant roles and workplace context. 

Core Units

  • BSBLDR411 Demonstrate leadership in the workplace
  • BSBLDR413 Lead effective workplace relationships
  • BSBOPS402 Coordinate business operational plans
  • BSBXCM401 Apply communication strategies in the workplace
  • BSBXTW401 Lead and facilitate a team

Elective Units

  • BSBCRT411 Apply critical thinking to work practices
  • BSBOPS403 Apply business risk management processes
  • BSBPEF402 Develop personal work priorities
  • BSBSTR502 Facilitate continuous improvement
  • BSBPEF502 Develop and use emotional intelligence
  • BSBSUS411 Implement and monitor environmentally sustainable work practices
  • BSBTWK503 Manage Meetings

Course Delivery and Support

Choose the delivery option that best fits your work schedule:

Online with Coaching Support
Start anytime and study at your own pace. You’ll work through interactive e-learning modules and receive one-on-one guidance from a McMillan coach.

Employer Group Training
Designed for ACT employers who want to build leadership capability within teams. Programs can be delivered live online or face-to-face at your workplace. Group projects encourage collaboration and shared learning.

Duration
Typical completion time is around 12 months, depending on prior experience and workplace support.

The Certificate IV in Leadership and Management is nationally recognised under the Australian Qualifications Framework.

Assessments emphasise practical application in managing workplace systems and processes to achieve operational goals:

  • Workbooks and short knowledge checks

  • Presentations, case studies, and role plays

  • Workplace projects

  • Third-party reports verified by an employer

To successfully complete this qualification, learners must demonstrate competence in all required units.

Role Requirement:

    • Participants must be currently employed in a supervisory or management role within either a private or public sector organisation.

Technical Requirements:

    • A computer with internet access and a smartphone with video and webcam capabilities are essential for course participation.
Recommended
    • Experience: Prior experience managing teams or overseeing business operations is advantageous but not mandatory.
    • Communication Skills: Strong written and verbal communication skills will enhance your learning experience.
    • Educational Background: Completion of Year 12 or a Certificate III level qualification is recommended.
    • Motivation: The drive to learn independently will significantly benefit your progress in this course.

For additional details on admission criteria and technology requirements, please refer to our Participant Handbook.

Skills ACT Funded Rate
Eligible private sector employees in the ACT can complete this course for $350 per participant under the Skills ACT Australian Apprenticeships program.

Standard Fee (Fee for Service)
For participants not eligible for ACT funding — including APS and government employees — the course fee is $4,950 (incl. GST).

Payment Options

  • Individual enrolments: upfront capped at $1,500, with the balance paid in instalments.

  • Employer-sponsored enrolments: invoiced directly to the organisation.

This ensures compliance with ASQA’s $1,500 upfront payment cap while giving employers cost certainty.

McMillan provides an inclusive and supportive learning environment.
Learners can expect:

  • Trainer support within two business days via the LMS

  • Technical and study assistance

  • Adjustments for disability, health, or personal circumstances

  • Culturally safe learning and support for First Nations participants

Participants learn to manage personal and professional priorities to maintain performance and wellbeing in demanding roles.

  • Reliable IT access and internet connection

  • Consistent study time alongside work responsibilities

  • Ability to provide workplace evidence for assessment

  • Recognition of Prior Learning (RPL): allows existing workplace skills and knowledge to be assessed against qualification requirements, reducing study load.

  • Credit Transfer: Apply equivalent units completed with another RTO toward this qualification.

Graduates may move into or strengthen roles such as:

  • Team Leader / Supervisor

  • Operations Coordinator

  • Client or Service Team Supervisor

  • Project Support Lead

These outcomes depend on workplace context and performance. (No guarantees.)

See occupation outcomes on YourCareer.gov.au

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Diploma of Leadership and Management online course

Certificate IV in Leadership and Management online course

Take the Next Step in Building Supervisor Capability

The Certificate IV in Leadership and Management online (BSB40520) is a nationally recognised qualification that builds strong, practical supervision skills for emerging leaders.

For ACT private sector employers, eligible trainees can complete this program under Skills ACT funding for $350 per participant (normally $4,950). For APS and public sector agencies, it offers a structured pathway to strengthen frontline leadership and team management capability.

Contact McMillan Staff Development to discuss enrolments for individuals or workplace groups in Canberra.

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Complete this quick form to check your eligibility and receive course details. We’ll get back to you within one business day. No obligation — just information.
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