Nationally recognised leadership training, contextualised to your team.
McMillan Staff Development delivers the Certificate IV in Leadership and Management (BSB40520) as a closed cohort for workgroups in Canberra and online. Every program is built around your team’s actual work — assessments come from real duties in your workplace.
RTO 88187 · Nationally recognised · ACT User Choice funded delivery available
When a team learns together — and the assessment evidence comes from briefings they actually write, meetings they actually run, and decisions they actually make — the qualification becomes the by-product of doing better work.
That’s the offer. Nationally recognised training, delivered to your team, built around your team’s work. Participants finish with a Certificate IV, and the workplace ends up with better-run teams, sharper communication, and cleaner operational processes.
For public sector teams, we deliver the same approach through the Certificate IV in Government (PSP40122).
Typical duration: 10–12 months. Timetables are set with the employer group before enrolment.
Your team only, no mixed public groups
Case studies, examples, and assessment tasks drawn from your workplace
Trainers and assessors with public sector and private sector management backgrounds
Live online workshops via MS Teams, face-to-face in Canberra, or a blend
Managers apply learning immediately to real operational and team challenges
Issued under the Australian Qualifications Framework
By the end of the program, participants will be able to:
These outcomes are aligned with the 12 units of competency in BSB40520 (see the full list below).
Workgroup delivery is offered on a fee-for-service basis and quoted per engagement. Pricing depends on group size, delivery mix (online, face-to-face, blended), and the depth of contextualisation.
Quotes include:
Total fee, inclusions, refund terms, and payment schedule are provided in writing before enrolment.
ACT private sector employer? Your team may be eligible for funded delivery through the ACT Government’s User Choice program — see below.
If you’re an ACT-based private sector employer, your team may be eligible for training funded under the ACT Government’s User Choice program (administered by Skills Canberra).
Where a participant pays personally, McMillan does not require more than $1,500 up front. Payment schedules are provided in writing before enrolment.
Eligibility must be confirmed before enrolment — check funded eligibility for ACT workers →
For ACT private sector employers whose teams are eligible for funded delivery, the participant contribution is $770 each (student contribution). Without funding, the full fee is $4,950 per participant.
Typical workgroup programs run over 10–12 months, with workshops scheduled at a cadence agreed with the employer group. Individual traineeship durations depend on the training contract but usually sit in the same range. RPL can shorten timeframes significantly for experienced supervisors.
As a guide, participants should allow around 7.5 hours per week over 12 months to progress steadily through the program. Actual workload may vary depending on existing skills, work role, assessment evidence, and support needs.
Yes — this is how we deliver the qualification. Employer-funded workgroup delivery is quoted per engagement and invoiced to the employer. For eligible ACT private sector employers, User Choice funding can significantly reduce or eliminate the training fee — check funded eligibility.”
Workgroup delivery is our main offering — closed-cohort programs contracted with an employer, contextualised to that workplace. Delivery can be self-funded (invoiced to the employer) or, for eligible ACT private sector employers, funded through the ACT User Choice program with signed training contracts for each participant. Either way, McMillan delivers the training to your team as a group.
Participants should be employed in a role that involves supervising, leading, or coordinating others — or have manager endorsement to access relevant assessment tasks. The qualification suits emerging leaders, team leaders, supervisors, and staff moving into their first formal leadership role.
Prior formal qualifications are not required. Participants should have workplace-appropriate reading, writing, and numeracy skills. LLN (language, literacy and numeracy) screening is completed at enrolment. For funded workgroups (ACT User Choice), additional eligibility rules apply to each participant — check funded eligibility for ACT workers.
No other equipment, software, or materials are required at the participant’s cost.
Assessments emphasise practical application — managing real workplace systems and processes to achieve operational goals. Methods include workbooks and short knowledge checks, presentations, case studies and role plays, workplace projects, and third-party reports verified by an employer. To successfully complete BSB40520, participants must demonstrate competence in all required units.
McMillan provides an inclusive and supportive learning environment. Participants can expect trainer support within two business days via the LMS, technical and study assistance, reasonable adjustments for disability, health, or personal circumstances, and culturally safe learning and support for First Nations participants.
Yes. Recognition of Prior Learning (RPL) allows existing workplace skills and knowledge to be assessed against qualification requirements, reducing study load. Credit Transfer applies equivalent units completed with another RTO toward this qualification. RPL potential is assessed as part of the initial quote.
Face-to-face workshops are delivered in Canberra. Live online workshops via MS Teams are available Australia-wide. Most programs use a blend.
Yes. BSB40520 Certificate IV in Leadership and Management is a nationally recognised qualification issued under the Australian Qualifications Framework. McMillan is a registered training organisation (RTO 88187), listed on the National Register at training.gov.au.
BSB40520 comprises 12 units of competency — 5 core and 7 electives.
Core units
Elective units
Not sure BSB40520 is the right fit? Here are three other nationally recognised programs we deliver to workgroups. If none of them fit, contact us — we’ll help you scope the right qualification for your team.
McMillan Staff Development is committed to a supportive, transparent learning experience. Every student receives clear information before enrolment about fees, delivery, assessment, support services, and their rights and responsibilities. Reasonable adjustments are made for disability, health, or personal circumstances, and culturally safe support is available for First Nations participants.
Full details on assessment methods, learner support, RPL and credit transfer, refunds and withdrawal, complaints and appeals, and privacy are set out in our current Participant Handbook.