This guide has been written by and is copyright to McMillan Staff Development.
Competency Based Training (CBT) is a training approach based on outcomes achieved on the job rather than processes or the time taken. These outcomes are assessed or reviewed against the specific industry or enterprise competency standards, which have been established.
The competency standards selected will reflect your particular systems, processes and practices.
Training needs are identified through assessment/review against these competencies. Development programs are then tailored to fill the skill gaps. By doing this, the approach aims to also recognise skills already gained and used in the workplace, and avoid the need for repetition in training - so long as the required outcomes are proven!
Course participants will be selected responsibly and ethically at all times and selection will be consistent with the requirements for course entry as set out in the relevant Training Package.
Course participants are required to complete a Registration Form. The information requested in this form will be used by McMillan Staff Development and the State Training Authority for research, statistical and internal management purposes only.
During orientation, course participants will be provided with information regarding training and assessment, rights and responsibilities, welfare and guidance, resources and course structures.
Support is provided to students requiring assistance in this area. Please identify this on the registration form.
Participants are responsible for payment of all fees and charges in undertaking this qualification unless you have made other arrangements.
If a participant withdraws their application 2 or more days prior to the commencement of the qualification or service, all fees paid will be refunded or transferred to another qualification or service.
If a participant cancels the qualification or service after the commencement of the tuition or service, fees are refundable on a pro-rata basis. No refund will be made of the administration fee.
All requests for fee refund and transfer to another qualification or service must be made in writing to the Director.
Course participants may receive academic or vocational counselling from Training staff or other qualified persons. Training staff monitor participant's progress and intervene to provide counselling or support as appropriate.
The RCC process acknowledges that people may already possess some or all of the knowledge, skills and attitudes included in the qualifications through life experiences, previous work, and/or training.
If you want to be assessed for your previous experience please apply within one month of signing up. Complete the Application to Undertake Recognition Assessment (RCC) form and submit it to your McMillan Project Officer.
Assessment is competency based and is designed to determine whether the participant can demonstrate the competencies that make up the qualification.
Qualified assessors are responsible for your assessment. They have all signed the National Code of Conduct for assessors that can be found at: www.nawt.com.au
In the event of a grievance or an appeal, a participant can:
Everyone should be aware that they have a right to have issues related to this program, addressed. This includes any disagreement about the outcome of any assessment conducted.
To lodge an appeal against a decision, participants will need to:
Each appeal will be reviewed, decision reached and the participant notified within 14 days of the appeal lodgement date. Participants will be notified in writing and all details will be kept confidential.
Appeals should be sent to:
The Director
McMillan Staff Development
PO Box 140
Civic Square ACT 2608
Any student showing signs of distress or discomfort is to be approached by the staff member who notices and offered support. Support may take the form of advice, referral to a counsellor, trainer or other qualified person, depending on the nature of the problem.
Participants who are undertaking the qualification under the auspices of the Employer company remain subject to the disciplinary policies and procedures of their Employer Company. In addition, such participants are encouraged to comply with all lawful directions issued by their trainer/assessor
"Mutual recognition is a feature of the Australian Quality Training Framework which allows a Registered Training Organisation (RTO) in one State or Territory to operate in another State or Territory without a further registration process. Qualifications and Statements of Attainment issued by any RTO are accepted and recognised by all other RTO's." (The Australian National Training Authority website)
McMillan Staff Development recognises the principles of flexible delivery. Programs are designed to emphasise flexibility of delivery and assessment to maximise the opportunity for access and participation by disadvantaged students.
Delivery alternatives may include self paced learning, distance modes of learning, online learning, flexible timetabling, face to face, coaching, on and off the job modes.
Access and equity policies are incorporated into the RTO's operational procedures. The organisation prohibits discrimination towards any group or individuals in any form, inclusive of:
Programs are designed and wherever possible facilities set up to enhance flexibility of delivery in order to maximize the opportunity for access and participation by disadvantaged students.
McMillan Staff Development abides by the Freedom of Information and Privacy Act and has implemented privacy principles to protect the privacy of student information.
These principles include:
Our Registration Form includes an explanation of how personal details will be used for the purposes of Government reporting.
On completion and the signing of the Record of Performance, McMillan Staff Development will issue you with a nationally recognised qualification. If you are undertaking a government funded Traineeship, you may also receive a Certificate of Completion from the State Training Authority.
If a student does not complete the whole qualification, and has been assessed as competent in one or more units of competency, a Statement of Attainment can be issued. Please contact your assessor to discuss how to organise this.
Students are able to access assessment records/results at any time on written request to McMillan Staff Development.
Should students require a third party to access their personal record, a "Consent to disclose Information " letter is required.