Negotiation Skills

 

Overview

Learn how to develop a negotiation personality and finally master the process. Negotiation plays an important role in the workplace. It is vital that you understand the process of negotiation in order to maximise your benefits. This course will help you to identify your own personal style of negotiation and to identify alternative techniques. With knowledge of negotiation styles you will be able to ensure that the best solution is achieved.

 

Learning Outcomes

Through this program you will learn about the different negotiation methods and the Do’s and Don’ts of negotiation:

  • The critical stages of negotiation
  • Negotiation strategies
  • A negotiation checklist
  • Common mistakes to avoid in negotiation
  • The climate

Upon completion of the program you will be able to:

  • Strengthen your influence in a negotiation situation
  • Learn which style best suites the situation
  • Communicate and listen more effectively
  • Understand and identify the phases of the negotiation process
  • Develop a positive climate for negotiation

 

Target Audience

Anyone who would like to practice and improve their negotiation skills.

 

Duration

This course can be tailored to business needs. A half day workshop will provide an overview and introductory information. A full day session will incorporate more practical sessions allowing for participants to spend more time practicing and receiving specific feedback.