Coaching in the Workplace

Overview

Coaching is an approach to assisting others, usually less experienced, in acquiring new or additional skills and in improving their performance.

Coaching is used with learners who need direction and supervision because they may be inexperienced in some areas. Coaching also provides support and praise to build self esteem and involvement in decision making. Effective coaching also enables the experienced learner to increase his/her commitment to doing a good job.

You don’t have to be a trainer to act as coach in the workplace. Identifying gaps in performance, developing and providing coaching sessions to fill those gaps and giving good feedback is good business.

Anyone who knows the job; has good communication skills; and is willing to share can be a coach.

 

Learning Outcomes

By the end of this course participants should be able to:

  • Describe what coaching is and identify what constitutes good coaching
  • Demonstrate the use of a coaching model
  • Plan and document a coaching session
  • Describe how people learn and identify strategies to assist the learner
  • Participate in skills practice, demonstrating skills and strategies utilised in workplace coaching
  • Complete a self-assessment and personal development plan for ongoing learning

 

Target Audience

Individuals who have the desire to be an effective coach in the workplace.

 

Duration

This course can be tailored to business needs. A half day workshop will provide an overview and introductory information. A full day session will incorporate more practical sessions allowing for participants to spend more time practicing and receiving specific feedback.

 

Student information

Information for prospective and current students. More info...